Last updated: 18 July 2026
IMPORTANT: These Terms and Conditions cover use of the money-safe.co.uk Website and general engagement terms in outline only. For actual client engagements, a separate, signed Letter of Engagement specific to each client and service should govern the relationship — these Website Terms should not be relied upon as a substitute for that document.
1. About Us
This Website is operated by MoneySafe Accounts Management.
- Registered office: 2 Heron House, 2 Heigham Road, London, England, E6 2JG.
- Company number: 12637347.
MoneySafe Accounts Management is a member of the Chartered Institute of Management Accountants (CIMA). Details of our professional registration, where applicable, are available on request.
2. Use of This Website
By using this Website, you agree to these Terms and Conditions. Content on this Website is provided for general information purposes only and does not constitute personalised accounting, tax, or financial advice. You should not rely on general Website content as a substitute for professional advice tailored to your specific circumstances.
We make reasonable efforts to keep Website content accurate and up to date, but tax rules, rates, and thresholds change regularly, and we do not guarantee that all content reflects the most current position at all times.
3. Our Services
Services referenced on this Website — including payroll services, VAT returns, self-assessment, company accounts, confirmation statement filing, and corporation tax services — are provided subject to a separate, signed engagement agreement between MoneySafe Accounts Management and the client, which sets out the specific scope, fees, responsibilities, and terms for that engagement.
Nothing on this Website constitutes an offer to provide services on these general terms alone; all client relationships are governed by the specific engagement letter agreed at the outset of the relationship.
4. Fees and Payment
- Fees are agreed in advance on a fixed-fee basis for the scope of work specified in your engagement letter.
- Payment Schedule: Monthly in advance for ongoing services, and on completion for one-off services.
- Payment of fees rendered by invoice are due within 30 days from the bill date. Where payment has not been received, we reserve the right to withhold services, documents, and information. We also have the right to cease work on your account and to terminate the engagement if payments are unduly delayed.
- Any expenses incurred whilst working on your behalf will be charged, and appropriate records will be kept and made available for inspection. Such expenses may include the use of meeting rooms and other facilities, internal printing, courier charges, and international (but not national) telephone calls.
- Any additional work outside the agreed scope will be quoted and agreed separately before being carried out.
5. Client Responsibilities
To enable us to provide accurate and timely services, you agree to:
- Provide complete, accurate, and timely information and documentation when requested.
- Inform us promptly of any changes relevant to your tax or accounting position.
- Review documents we prepare on your behalf before they are submitted to HMRC or Companies House, where you are asked to do so.
- Meet your own legal responsibilities as a taxpayer, employer, or company director, which remain yours even where we assist with compliance.
6. Limitation of Liability
- 6.1 As Chartered Management Accountants, we have a duty of care to you and we must observe the highest standards of conduct and integrity. Our services to you will only be completed by an accountant fully competent to perform such work and who holds current Professional Indemnity Insurance.
- 6.2 Where any loss or damage occurs as the result of you providing misleading, incomplete, or false information, no liability will be accepted.
- 6.3 The advice we give you is not to be used by a third party without written consent. The practice also accepts no legal responsibility from third-party use of the financial information provided by us.
7. Intellectual Property
All content on this Website, including text, graphics, logos, and design, is the property of MoneySafe Accounts Management or its licensors and may not be copied, reproduced, or used without permission, except for personal, non-commercial use.
8. Complaints
If you are unhappy with any aspect of our service, please contact us directly at info@money-safe.co.uk so we can address your concerns.
If a complaint cannot be resolved through our internal complaints handling procedure, under the Consumer Rights Act 2015 we are required to point you towards alternative dispute resolution (ADR) providers. There are many ADR providers listed on the Chartered Trading Standards Institute website, but CIMA has an arrangement with CEDR for the provision of ADR. More information is available on the CIMAGlobal website.
9. Governing Law
These Terms and Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to These Terms
We may update these Terms and Conditions from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
11. Contact Us
- Email: info@money-safe.co.uk
- Phone: +44 203 930 0633
- Post: 2 Heron House, 2 Heigham Road, London, England, E6 2JG